Frequently asked questions
What does it block?
ScamBlock blocks known scam and fake websites — such as fake banks, couriers, shops and investment sites — before they load. It also alerts you if a device in your family tries to send out an ID number, card number or bank account number.
Can it stop scam calls?
No. ScamBlock can't stop a scam phone call or someone being talked into sharing a PIN. It stops the fake websites those scams send you to.
Will it slow my phone?
No. ScamBlock only checks the website name when your device looks it up, which takes milliseconds. Your videos, photos and messages do not travel through our servers.
What if my kids turn it off?
They can. ScamBlock uses your device's built-in Private DNS setting, so someone with the phone's settings passcode can switch it off. It is scam protection, not parental control or a device lock.
Do you see my messages?
No. ScamBlock never sees your WhatsApp chats, SMSes, emails, passwords or the pages you read. It only sees the website names your device looks up.
What happens if I cancel?
You can cancel anytime from your account. Your family's devices stay protected until the end of the period you already paid for, and nothing else is charged. Within 7 days of your first payment you can ask for a full refund.
How do I add Granny's phone?
Sign in to your ScamBlock account, add a device called "Granny's phone", and follow the 2-minute Android or iPhone setup guide on her phone using the address shown on your screen. Each household plan covers up to 10 devices.