Privacy Policy

1. Who we are

ScamBlock is operated by ZDNS (Pty) Ltd (registration number 2026/796623/07), First Floor, Liberty Life Building, 21 Aurora Drive, Umhlanga Ridge, Durban, South Africa.

Our Information Officer is Oscar Matthew (Information Regulator registration 2026-068699). For any privacy or POPIA request, email support@scamblock.co.za.

2. What we collect

• Account details: your name and email address when you join the waitlist or subscribe.
• Device labels: the names you choose for your family's devices (for example, “Mom's phone” or “Granny's phone”).
• Website lookups: the website names devices look up through ScamBlock. Client addresses are kept only as keyed hashes and lookup records are deleted automatically under our retention rules (90 days).
• Number-leak alerts: if a device tries to send out an ID number, card number or bank account number inside a lookup, we record a masked alert (for example, showing only the last four digits).
• Payment references: your Paystack payment reference and subscription status. We never see or store your card number.
• Waitlist requests: kept for at most 12 months.

3. What we never collect

ScamBlock never sees or stores your WhatsApp chats, SMSes, emails, passwords, files or the content of any web page you read.

4. Why we process this information

We use this information to block known scam and fake websites, alert you to possible number leaks, send your weekly report, manage your subscription, and answer support requests.

5. Sharing and storage

We do not sell your personal information. Payments are processed by Paystack, and transactional emails are sent through our email provider. If you are 18 or older and add family members' devices to your account, you are responsible for telling them that ScamBlock is active on those devices.

6. Your rights under POPIA

You may ask us what personal information we hold about you, ask us to correct or delete it, or withdraw consent for waitlist emails at any time by writing to support@scamblock.co.za. You may also lodge a complaint with the Information Regulator of South Africa.